Refined design, for every room
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Elena C.
★★★★★
DOMUS transformed my apartment into a dream home. The quality of the materials is exceptional, and the design is simply perfect.
Luca P.
★★★★★
Professionalism and style in every detail. I have purchased several pieces and they are all magnificent. The quality-price ratio is unbeatable for this level of luxury.
Chiara N.
★★★★★
A company that loves beauty as much as its customers. Every DOMUS product is a work of art that transforms spaces into unique experiences.
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Frequently Asked Questions
What are your shipping and delivery times?
We carefully prepare each piece for shipping, ensuring it arrives in immaculate condition. Domestic orders typically ship within 5-7 business days, with delivery in 7-14 business days depending on your location. International orders may take 2-3 weeks for delivery. For projects with tight deadlines, we invite you to contact our concierge team to discuss expedited shipping options.
What is your return and exchange policy?
We guarantee the quality of every piece in our collection. Items may be returned within 30 days of purchase in original condition. Custom or special order pieces are not subject to return. We offer free exchanges for defective items. For returns, customers are responsible for return shipping costs, unless the item arrived damaged. Our team will guide you through the entire process to ensure a hassle-free experience.
How do you ensure the quality and authenticity of your products?
Each piece in the DOMUS collection is selected by master craftsmen and renowned designers who share our commitment to excellence. We collaborate exclusively with artisans and manufacturers known for their meticulous attention to detail and the use of premium materials. Every item undergoes rigorous quality control before shipment. We provide detailed information on materials, construction methods, and provenance for each product.
How can I receive a personalized design consultation?
We believe exceptional design is personal. Our concierge design team is available to provide complimentary consultations for projects of any scale. Whether you're furnishing a single room or an entire residence, we can help you select pieces that reflect your aesthetic vision and lifestyle. Contact us by email or phone to schedule a consultation, or visit our showroom by appointment.
Do you offer care and maintenance instructions for your products?
Proper maintenance ensures that your DOMUS pieces remain beautiful for generations. Each product includes detailed care instructions specific to its materials and finishes. We also provide comprehensive care guides on our website, covering everything from leather conditioning to wood maintenance. Our team is always available to answer questions about caring for your investment and can recommend professional restoration services when needed.